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Returns

Unwanted Purchases Returned to US

When making a return please send the item back to: 

 

Osmium For Men

28 Princes Avenue,
Finchley,
N3 2DB, London
United Kingdom

 

Please include your details and the reason for the return. Please ensure that any returned goods are properly packed to avoid breakages. Please obtain proof of postage and include this when returning item. 

Unwanted Items 

If you decide you do not want the item you have purchased please email us within 7 (seven) working days and we will happily give you a full refund of the cost of your purchases once your unwanted purchases have been returned to us, unopened, unused and in original packaging. Please note return postage & packaging for unwanted items is not refunded. 

Incorrect Order or Faulty products

Please notify us by email within 7 (seven) working days of receiving the products. Please include why the order is being returned. Upon receiving the products we will examine them if faulty. If product is faulty a full refund will be issued including postage and packaging. For incorrect orders, products must be returned unused, unopened and in original packaging, upon receiving products a full refund will be issued including postage and packaging. Please include postage delivery slip when returning items. 

Missing Items

If items are missing from your order please notify us as soon as possible by email at orders@osmiumformen.com